Privacy Policy

Personal data we collect

Personal data is any information that relates to an identifiable individual. When you use our platform, we may collect and process the following personal data about you:

• Contact information: Your name and email address or any other contact details you may provide to us from time to time.

• Device and location information: Your IP address, browser settings (the type of browser you use, browser language, time zone), and location.

• User account information: Your username, password, photo, location and preferred language.

• Usage and profiling information: Your search history, how you've interacted with our platform, or emails we send to you, including time you spend on our site, features or functions you’ve accessed, marketing emails you’ve opened and links you’ve clicked.

• Preferences information: Selected preferences associated with your account, including specific consents you have given or declined, newsletters or similar email preferences and cookies containing your preferences.

• Communication information: Includes communications we receive from you such as review notifications, feedback, help requests and queries via email, and other electronic communication methods, as well as metadata associated with those communications, such as time and date.

• Information from other services, including social networks: You can connect your Moveahead profile with your social media profiles, for example, Facebook (“social network”). When you do this, we automatically collect selected information about you from your social network, depending on what information you have made available on that social network and your privacy settings for sharing such information on that social network. We may collect the following information:

  • Name and/or username

  • Email address

  • Profile photo

Before your request to connect your Moveahead profile with a social network profile is carried out, you’ll be told which information we will collect from that social network. You can disconnect your social network profile from your Moveahead profile via your Moveahead account at any time. Moveahead will then remove your social network unique ID, and disconnect/revoke Moveahead from your social network. However, your social network profile picture will remain on your Moveahead profile unless you change it and we will retain your name and email address.

How we collect personal data

The personal data that we process is primarily collected directly from you when you provide your details to create an account with us or interact with or your usage and profiling information, such as your interaction with our platform or marketing emails, such as by leaving reviews or posting replies to reviews.

Sometimes we're given information about you from third parties. For example, when you sign up for a Moveahead account via Facebook, your account is automatically pre-filled with the information we receive from them. Similarly, when a business asks us to send a review invitation to you on their behalf, they give us your name, email address and a reference number, such as an order ID or similar.

We also generate or collect information from your computer or device automatically as you use our services — like your IP address, your location, information about the device and browser you're using to access Moveahead, or your usage and profiling information, such as your interaction with our platform or marketing emails.

Cookies

We use cookies and similar technologies to help deliver, optimize, personalize and analyze our services, and for advertising purposes.

We use cookies to collect information for use in line with the purposes set out in this policy.

What’s a cookie?
A cookie is a small text file that is stored on your computer or device, via your web browser, at the request of the websites you visit or applications you use. Cookies record things like your preferences and settings, which help give us the information we need to provide you with the most consistent and relevant experience. We also use cookies to record information about experiments or new improvements we might test to track how you use our services and find out whether they were effective.

Cookies on our website may be set by us, third parties we're working with, or independent third parties, such as advertisers.